nextbike
3.5star
64.3K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.
To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.
With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.
To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.
With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.
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Ratings and reviews
3.5
63.9K reviews
Maxim Capaclî
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June 5, 2025
Since the last app update, it got difficult to plan where i can leave the bike. You basically can orient properly. Not user friendly, not visually friendly. If u touch the bike to see the areas, and then move the map a bit u can't see the areas at all. I always liked the next bike but this time it got really difficult to use it. I hope that my review will reach you, and u will make it more comfortable to use. Many thanks in advance!
6 people found this review helpful
nextbike
June 6, 2025
Hello Maxim, Thank you for your detailed feedback! We're sorry for the inconvenience and are already working on improving map usability. Your input helps us getting better! Best, your nextbike team
Julián
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May 30, 2025
The new update made everything worse. Yes the app looks nicer but now they started to charge extra to leave the bikes almost everywhere except for the city center or some main roads. These forbidden areas are only visible when you select a bike but they are not visible once you already have a rental running, so it is not possible to see where to leave the bike without penalty. Also a lot of yellow areas have a red area overlaid on top, making the usage very confusing.
24 people found this review helpful
nextbike
June 3, 2025
Hello, Thank you for your feedback! We understand that the change is unfamiliar. The aim was to make the app future-proof and more user-friendly. We are continuing to work on making it even more intuitive to use - your input helps us a lot! Best regards, your nextbike team
Lukas ten Hove
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September 8, 2023
App system is ok. But bikes were in bad shape, and their overcharge system is rediculous. If you've parked incorrectly they won't tell you untill 15 minutes after, at which time another user could have already taken your bike, robbing you of the opportunity to return it correctly. They then charge you 27 euros for something that doesn't even inconvenience them or cost them anything at all. Just an easy way to rob you of 26 euros. Be very careful with this service.
6 people found this review helpful
What’s new
We’re constantly working to improve your experiences with our app. This update includes:
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
• Performance improvements and bug fixes
• Minor design tweaks
• General stability enhancements
Thanks for riding with us!
App support
phone
Phone number
+493069205046
About the developer
nextbike GmbH
kundenservice@nextbike.de
Erich-Zeigner-Allee 69-73
04229 Leipzig
Germany
+49 163 1729531
